This Refund Policy applies to all students enrolled in courses offered by CIA (“CIA,” “we,” “us,” or “our”). Please read this policy carefully before accepting the admission offer and completing the admission formalities. By enrolling in our courses, you agree to be bound by this Refund Policy.
Refund Eligibility
1.1 Withdrawal before Program Commencement If a student accepts the admission offer, completes the admission formalities, but decides to withdraw from the program seven (7) days before the scheduled program commencement date, 100% of the respective course tuition fee will be refundable. However, please note that the Application Fee, Registration Fee, Course Material Fees, and GST/VAT are non-refundable under any circumstances.
1.2 No Refund after Course Start or After 7 Days of Payment Once the course has started or seven (7) days have passed from the date of payment (whichever is earlier), no refund will be provided.
1.3 Non-Refundable Fees The Application Fee, Registration Fee, and Course Material Fees are non-refundable under any circumstances.
Withdrawal Procedure
2.1 Written Request All requests for withdrawal must be submitted in writing, addressed to the Manager of the Institute. The written request should include the student’s full name, contact information, program details, and the reason for withdrawal.
2.2 Course Applicability This policy is applicable across all courses and during the entire tenure of the student’s lifecycle in the institute.
Grievance and Issue Resolution
3.1 Written Communication All issues and grievances regarding refunds or any other matters must be addressed in writing to the Manager of CIA . The written communication should include the student’s full name, contact information, details of the issue or grievance, and any supporting documentation, if applicable.
Caution Deposits
4.1 Refundable Caution Deposits Wherever applicable, caution deposits will be refunded to the student after the submission of a No Dues Clearance certificate.
Modifications to the Refund Policy
We reserve the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website. It is your responsibility to review this policy periodically.
Contact Us
If you have any questions or concerns about this Refund Policy or wish to initiate a refund request, please contact the Manager of the Institute at info@ciaedu.co. By enrolling in our courses, you acknowledge that you have read, understood, and agreed to this Refund Policy.